Technology and People
     
     
  Rich Pizzarro '88 is highly successful in a field that is always looking at tomorrow. As a co-founder of a software company that was later purchased for $145 million, he understands the power and potential of technology. He also understands that technology is only one part of the equation.
  "Technology makes our lives easier," he says, pointing out the popularity of e-mail and the Internet. "For lots of people technology has become an everyday tool. And yet, what you learn very quickly in the field of technology is that it changes every 18 months. You learn how to learn, and you learn the importance of being able to work effectively with people."  
   
  Rich believes, "As much as we talk about technology and information, business today is still about people and interpersonal relationships. You can't build a deal just on technology or product alone. In the long run you have to be able to deal with people. The best skill set I learned at Shippensburg is the ability to work with people."  
   
 
Rich Pizzarro's business experiences have been an entrepreneurial dream come true. He knew, as a Shippensburg student, that he wanted to someday own his own company. He majored in computer science and took several economics courses. "I wanted to get out into the 'real world' and get some experience so that I would be able to deal with business issues as well as technology issues," he says.
 
   
   
  His first job was with AMP, where he met Dan Harple. The two men began to plan a software company and in 1991 launched InSoft, Inc. a company that developed multi-media desktop conferencing software. Rich recalls, "We were two guys working out of our homes, writing software codes nights and weekends while keeping our day jobs." They grew their company from two people to more than 70 and, in 1995 InSoft was acquired by Netscape Communications. Rich joined Netscape as a consultant.  
   
   
  Can any education prepare you for this kind of rocket-propelled career? Rich points out, "The most valuable thing about Shippensburg was the experience itself. It was like the environment of a small company. Working on small teams, communicating and having people skills are the keys to success. In my senior year I had computer classes with less than 10 students in them."  
   
  Rich believes that technology will continue to play a key role in Shippensburg's strong educational environment, and that technology must be part of daily life at a university, so that every student is comfortable with it. He notes, "I know bright people who are scared to death of a computer. I can understand that, but all they need is an introduction and the opportunity to use technology. That's why keeping the university on the leading edge of technology is so important."  
   
   
  After two years of telecommuting and traveling to Netscape headquarters in California Rich is again looking to the future. "You always ask, 'What's next?' I've had a chance start thinking about ideas for new businesses and how technology can help people."  
   
  His newest venture is Med Media, a company that specializes in data collection software. Rich says the company's first focus has been in the area of public safety, particularly in emergency medical services, and has wide application anywhere that data is collected primarily out in the field. "When an emergency medical technician is in the field it is impossible for them to be carrying a notebook to record medical data," he says. "They write on anything that's handy. Sometimes, they'll put a piece of duct tape on their pant leg and write on the tape. The problem is that, at the end of the trip, they have to remember which information goes with which patient."  
   
   
   
  Med Media will provide the software so that emergency medical technicians will be able to use a palm-held unit to enter critical data. "Once the data is entered, it can be uploaded, transferred, and printed out as needed," Rich says. "The key is that technology will be making the process faster and easier."